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Latest Reloaded Update deleted my data

I was testing your software and it expired and it would not load so I downloaded the app again from the app store which I had purchased in the past and all my info is gone.

I do have a backup in icloud drive but your app has nothing in settings on how to restore from this file.

I have an old backup on my desktop. How do I upload this file to my iPhone?

Thank you, James

5 answers0 replies

5 Comments

info

Aug 02

Hello Noe,

Reloaded_Backup_2021-07-03.sqlite

The above is the name of the file that I have on my desktop.

I watched the 2nd video but it has a .csv extension. It shows to forward to the app?

please be a bit more detail as I have a lot of data that I have lost.

I deleted the app and all data and re loaded the app. I have now sync turned on and need to load this data file back to the iphone.

Noe Cantu

Aug 03

Replying to

Sorry about that. To import the database, click and hold on the .SQLite backup and select Share, then choose ReLOADeD from the available apps. From there, select Yes and the import should be available. I would completely close the app and relaunch it. Wait a few minutes for all the data to be uploaded and it should now be available on all linked devices. Let me know if this helps.

-Noe

info

Aug 03

Replying to

Many thanks Noe.

You have saved me serious work. Great app. James

Noe Cantu

Aug 03

Replying to

Awesome! I’m glad I could help.

Noe Cantu

Aug 02

Try checking the second video here: https://www.noecantu.com/reloaded Let me know if this helps or if you run into issues. -Noe